FAQ Hyster

What types of Hyster material handling equipment do you offer in Southern Africa

BHBW offers a comprehensive range of material handling equipment, from 1.5-ton pallet jacks to 46-ton reach stackers. Our equipment is available in various power options, including diesel, electric, and LPG, to suit your operational needs.

In what applications does the Hyster equipment operate?

  • Ports & Terminals
  • Metals
  • Automotive
  • Chemicals
  • Construction
  • Paper
  • Beverage
  • Wood
  • Retail
  • Logistics
  • Food Industry
  • Cold Store

Where is Hyster equipment available in Southern Africa?

We have national coverage with BHBW branches located in Gauteng (Boksburg - Head Office), KwaZulu-Natal (Durban), Western Cape (Bellville), East London, Gqeberha Nelspruit, Klerksdorp, and Welkom. Additionally, BHBW has sub dealers in Mozambique, Zimbabwe, Zambia, Malawi, Botswana, and Namibia.

How will I know what is the correct Hyster equipment specification for my operation?

A sales specialist will visit your facility to conduct a detailed site survey, ensuring the correct product specifications for your requirements.

Does BHBW sell used or refurb Hyster equipment?

Yes, BHBW has a full refurbishment centre that offers both refurbished and used equipment.

Is Hyster equipment equipped with the required safety features?

All our standard equipment complies with safety regulations. Additionally, we offer optional safety features, such as pedestrian detection and stability control, to meet your specific requirements.

Do Hyster material handling products meet industry standards and regulations?

Yes, all our products are fully compliant with industry standards and regulations.

What contract options does BHBW offer when purchasing Hyster equipment?

    We offer the following purchase options:
  • Outright purchase, with or without maintenance contracts.
  • Leasing for periods ranging from 24 to 72 months, including maintenance.
  • Short-term rentals from 1 day to 24 months, including maintenance.
  • Leasing with ownership options, including maintenance.

When ordering Hyster equipment from BHBW how long does it take to get delivery?

BHBW carries a wide range of stock on hand that is readily available for quick delivery. However, delivery times for specialized equipment may vary. Please consult with a sales specialist for more details.

Does BHBW offer a maintenance solution when purchasing Hyster material handling equipment?

We offer full maintenance contracts as well as a "do and charge" option for all customer-owned equipment.

What type of technical support does BHBW have after Hyster equipment has been purchased?

BHBW offers comprehensive technical support nationwide. We have qualified technicians specialized in both electric and diesel equipment, equipped with fully stocked service vehicles.

Who do I contact if I have a breakdown of my Hyster equipment?

If your equipment malfunctions, please contact our 24-hour, 365-days-a-year call centre at 0800 100 88.

What type of training does BHBW offer when I purchase Hyster equipment?

BHBW provides operator familiarization training upon the handover of equipment.

Does BHBW stock and offer the necessary Hyster parts?

All BHBW branches stock a comprehensive range of parts available for purchase or for maintaining our customers' equipment.

What is the warranty on Hyster equipment sold by BHBW?

Our equipment comes with a standard warranty of 12 months or 2000 hours. We also offer additional warranties at an extra cost: 24 months or 4000 hours, and 36 months or 6000 hours.

How long has BHBW been distributing the Hyster brand in South Africa?

BHBW has been the exclusive distributor of Hyster equipment since 1929, showcasing our enduring dedication to the industry.

What is the unique differentiator of the Hyster product?

BHBW's Hyster range provides the most extensive selection of material handling equipment available under a single brand.

Browse our Hyster range
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