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The availability of quality parts is key to maximising your truck uptime and minimising your running costs.
From our national parts centre in Gauteng, we supply high-quality, competitively priced parts, attachments and accessories through regional parts centres around the country.
We stock over 9 000 line items, with high off-the-shelf availability, and operate a 24-hour overnight delivery service, ensuring fast response times.
All service vehicles are equipped with the appropriate parts stock, ensuring availability at the point of use.
Our parts offering includes genuine Hyster®, Yale® and Motrec parts, ensuring top performance, quality and reliability, and forks and tyres for any machine in the field,
BHBW has been the southern African Hyster dealer for more than 90 years. This means 90+ years of experience in servicing materials handling equipment and securing maximum uptime for our customers.
We specialise in the repair and maintenance of all types and brands of materials handling equipment, when and where you need it.
We provide technical support 24 hours a day, seven days a week, responding to call-outs in an average response time of only four hours countrywide.
Our team of technicians is coordinated by a centralised Customer Support Centre, which monitors the whereabouts, performance and servicing of thousands of machines countrywide. This helps us to deliver on our promise of responding quickly and efficiently to breakdowns, limiting your downtime.
Our service and maintenance solutions range from regular and full service maintenance contracts, and the support of equipment not on maintenance contract, to providing on-site technicians and the design, implementation and operation of battery bays.
As part of our long-term commitment to customer support, we also run one of the most extensive, Merseta-accredited lift truck technician training programmes in the industry.
BHBW’s flexible fleet management tools assist customers in optimising lift truck utilisation across entire fleets, maximising truck and operator productivity and reducing materials handling costs.
Our Hyster Tracker and Yale Vision telemetry systems capture and analyse data from trucks across multiple sites in real time, providing you with utilisation, service and cost of ownership information at the touch of a button.
Via a cloud-based service you get 24/7 access to data, notifications and reports from any device connected to the internet, including your mobile phone.